eMeter applications empower you and your customer to become more energy efficient and financially secure.
eMeter Prepayment Support enables “Pay As You Go” for utilities, which is quickly becoming the standard for utilities that want to provide added services for their customers, protect their bottom line, and fulfill regulatory requirements. Prepayment Support builds on Smart meter reading capabilities, eMeter EnergyIP features and applications such as workflows, Remote Connect / Disconnect, and Energy Engage Customer Portal.
With eMeter Prepayment You Can
Manage Customers’ Financial Balances
Prepayment Support provides consumers energy credit using a “top-up” payments system and sends low-credit notifications to the consumer when their balance approaches a threshold. Debits are based on advanced rates and incorporate debt repayment plans to manage existing debts. Your Billing/Prepayment System records all financial balances over time which can be pushed out to the customer portal, so that the consumer has a clear picture of their credit situation.
Make your Customers Happy
Consumption transparency and the clear relationship between usage and price on the customer UI empower customers financially and increases their ability to avoid debt.
Increase Energy Efficiency
Prepayment programs, in conjunction with clear communication about and cost in a customer portal, have positive energy efficiency impacts and can result in a 10 to 15 percent energy savings.
Decrease Write-offs
Low-credit notifications, automated connect / disconnect, and increased energy efficiency among low-income clients decrease your write-offs and increase your financial certainty. Prepayment Support automates meter disconnect and reconnects based on rules determined by the utility and regulators, allowing you to mitigate loss from high risk customers.
Meet Regulatory Guidelines
Low-credit notifications, automated connect / disconnect, and increased energy efficiency among low-income clients decrease your write-offs and increase your financial certainty. Prepayment Support automates meter disconnect and reconnects based on rules determined by the utility and regulators, allowing you to mitigate loss from high risk customers.
Supports Meter-managed or Central-managed Model
Prepayment supports “thin” meters, where the payment and connection parameters are stored centrally, and “thick” meters, where parameters are stored in the meter.